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Billing & Shipping
Billing: We offer convenient and secure billing options for your diaper purchases. Choose from various payment methods, including credit/debit cards and online payment platforms, to ensure a seamless checkout process. Your privacy and financial information are important to us, and we use industry-standard security measures to protect your transactions.

Shipping: Experience hassle-free diaper delivery right to your doorstep. We provide reliable and efficient shipping services to ensure your order reaches you promptly. Select from various shipping options based on your preferences, including standard, expedited, or same-day delivery in eligible areas. We also offer package tracking so that you can monitor the progress of your order every step of the way. Rest assured; your diaper essentials will be delivered with care and precision.
Return policy
We want you to be completely satisfied with your diaper purchase. If, for any reason, you are not satisfied, we offer a hassle-free return process to ensure your peace of mind.
Eligibility:
Diapers must be in their original, unopened packaging.
Returns must be initiated within 30 days of the purchase date.
Proof of purchase is required for all returns.
Returns Process:
Contact our customer service team to initiate the return process.
Provide your order number and reason for return.
Once your return is approved, you will receive instructions on proceeding.
Refund or Exchange:
You can choose to receive a refund to your original payment method or opt for an exchange for a different product.
Refunds will be processed within [X] business days after receiving the returned items.
Return Shipping:
Customers are responsible for return shipping costs unless the return is due to a product defect or an error on our part.
Damaged or Defective Items:
If you receive a damaged or defective item, please get in touch with us immediately. We will arrange for a replacement or refund.
Non-Returnable Items:
For hygiene reasons, opened or used diapers cannot be returned unless they are defective.
Please note that our return policy is subject to change, and any updates will be communicated on our website. Feel free to contact our customer service team with any questions or concerns regarding your return. Your satisfaction is our priority, and we are committed to providing you with the best diaper-shopping experience.
Contact
Tel:
+33745926042
Working hours:
Mon - Fri: 10:00 - 19:00
Sat, Sun: 11:00 - 17:00